Delete your Indo Trade account
You can delete your account yourself, in the app or on the website. It takes effect at once.
In the app
- Sign in and open More.
- Tap Delete my account.
- Read what will be deleted, enter your password and confirm.
A platform administrator finds the same button on the Account tab. If your registration is still waiting for approval, the button is on the "Waiting for approval" screen.
On the website
Sign in, then choose Delete my account in the menu, or open https://trade.twocompo.com/account/delete.
What is deleted
- If you are the last owner of your organisation: the whole organisation is deleted for good. That includes every login, company, trade, dispatch, payment, expense, document, attachment, photo and signature in it.
- If you are anyone else (another owner, an accountant, a salesperson, a platform administrator): your name, email address, phone number, signature image, sign-ins and notifications are deleted. The business records you entered belong to your organisation and stay in its books, shown as "Deleted user".
Backups
Nightly database backups are kept for 14 days. Deleted data disappears from them when they expire, within 14 days.
Cannot sign in any more?
Write to ashish@twocompo.com from the email address of your account and ask for it to be deleted. We confirm by replying to that address before we delete anything.